At Boutique Hotel Direct Bookings System, we are concerned about your privacy. This policy describes what, why and how we collect and use your personal data, how we protect it and how you can get in touch with us.
More to the point, this policy regulates the processing of data carried out by Boutique Hotel Direct Bookings System., headquartered at headquartered at 60 PAYA LEBAR ROAD, 08 – 13 PAYA LEBAR SQUARE. 409051 SINGAPORE under the Registration No: 201211954D. (hereinafter “GuestBook”), as the controller of your data and a company of Secret Retreats Pte Ltd, through this website (hereinafter, the “Website”).
This policy covers the processing of personal data of (i) clients and/or potential clients, (ii) suppliers and/or potential suppliers and (iii) candidates who wish to be future employees who access or transmit information through the Website. Therefore, this policy provides information regarding the processing of data with respect to the different categories of data subjects previously indicated.
If you are a user that does not fit into any of the categories listed above, please refrain from contacting or providing your personal data to GuestBook. In any case, you are informed that, if you contact GuestBook outside of the aforementioned cases, your data will be automatically deleted.
The data that GuestBook requests or may request from you is necessary for the purposes described in this policy and failure to provide it may lead GuestBook to be unable to contact you or manage your requests.
GuestBook reserves the right not to respond or process requests that do not include all the data that is requested.
By providing GuestBook with your data, you guarantee the veracity of the same and accept that GuestBook may periodically request the review and update of personal data that you keep.
On this Website, you can find information that may be useful in order to learn about the services offered by GuestBook. In this sense, GuestBook will only request you and, therefore, will process the necessary data to provide you with the services you contracted or to be able to initiate and maintain a commercial and/or contractual relationship with you.
More to the point, the purposes for which your data may be processed by GuestBook and the lawful basis for that processing is as follows:
i) Manage the contractual relationship with you and ensure the provision of the contracted products and services offered by GuestBook, as well as the service quality, billing, collection and withdrawal of the same.
ii) Manage the commercial relationship with potential clients, attending to requests for information on products and services offered by Guest
iii) Manage and process any legal claims, out-of-court claims and insurance claims received by GuestBook in relation to you.
Carry out commercial communications to you by any means, including electronics means, based on your browsing and/or consumption habits. Said communications may refer to advertising or promotional material on products and services that are considered to be of your interest based on the aforementioned criteria.
i) Carry out commercial communications related to products and services similar to those contracted by you. In this case, the legitimate interest of GuestBook would be to carry out direct marketing activities aimed at its clients, in accordance with Recital 47 of the General Data Protection Regulation.
ii) Conduct surveys and market studies to know the quality of our products or services and the preference of our clients. The legitimate interest of GuestBook is to improve the commercial offer and experience to its clients.
On this Website, you can find information that may be useful in order to be informed of the activity of GuestBook. For this purpose, if you are or represent a supplier or a possible supplier of GuestBook and decide to contact GuestBook, the data that will be processed will be the necessary to initiate and maintain a contractual relationship with you, in case of that is an individual entrepreneur, or with the company that you represent.
More to the point, the purposes for which your data may be processed GuestBook and the lawful basis for that processing is as follows:
Performance of a contract between you and GuestBook or application of pre-contractual measures:
i) Manage the commercial relationship with potential suppliers, attending to requests for information.
ii) Formalize the contractual relationship, which includes the contracting process and signature of the contracts.
iii) Manage the contractual relationship with the suppliers of GuestBook, which includes tracking the relationship and payment to them.
In order to improve our services, to provide you with more relevant content and to analyze how visitors use this Website, we may use technologies, such as cookies or tracking software. Please be aware that in most cases we will not be able to identify you from the information we collect using these technologies.
Regarding the use of cookies on this Website, please note that the same are small pieces of information stored by your browser on your computer’s hard drive. They enable you to navigate on this Website and allow us to provide features such as remembering aspects of your last search to make subsequent searches faster. You can delete cookies if you wish. While certain cookies are necessary for viewing and navigating on this Website, most of the features will be still accessible without cookies.
For more information on how we use cookies and how you can remove them, read our Cookie Policy available at https://hotelbookingsystems-guestbook.com/legal-notice.
The personal data that you provide to GuestBook may be communicated to the following categories of recipients:
– Third parties to which GuestBook is obliged to transmit information, such as public authorities, in order to comply with the requirements of said authorities and the applicable regulations, as the case may be.
– Companies that are part of the Secret Retreats Group, with the purpose of being able to properly manage and optimize your contractual relationship as a result of the centralization of administrative and computer processes existing within the Secret Retreats Group.
GuestBook has appropriate policies and has put into place technical and organizational measures to safeguard and protect your personal data against illegal or unauthorized access, loss or accidental destruction, damage, use and illegal or unauthorized disclosure.
At GuestBook, we will also take all reasonable precautions to ensure that our staff and employees who have access to your personal data have received adequate training.
In any case, please note that any transmission of data through the Internet is not completely secure and, as such, must be carried out at your own risk. Although we will do our best to protect your personal data, GuestBook cannot guarantee the security of the personal data transmitted through this Website.
The retention period of your data will be determined according to the duration of your contractual relationship with GuestBook and the deadlines defined by law. In this sense, the criteria that GuestBook uses to set the terms of retention of your data have been determined in accordance with the requirements established in the applicable legislation, regulations and guidelines, as well as the operational requirements of GuestBook related to the correct management of the relationship with its customers. Whenever you give your consent, your data will be kept up until a moment when you revoke said consent.